Dial-A-Ride Service

Dial-A-Ride (DAR) is a service of the City of Whittier for residents who need a little extra help to get where they’re going.

DAR is a shared-ride system for City of Whittier residents who are 60 and over or any resident with a permanent or temporary qualifying disability that prevents driving or use of public transportation (with a doctor’s certification).

We organize pick-ups and drop-offs in a way that allows us to serve as many residents as possible. The vehicles can easily accommodate wheelchairs and walkers. And our friendly, trained drivers are there to help you get safely on and off the vehicle.

You can go anywhere within Whittier City limits. The driver will stop at the curb and help you enter and leave the vehicle. Door-to-door service is available upon request.

DAR uses pre-paid ride cards. A special discounted monthly pass is available for low income residents. Assistants who are traveling to help you to and from your destination ride free.

Dial-a-Ride operates 365 days a year. Hours of operation are:

• Dial-A-Ride Information Flier - (English and Spanish)
• Dial-A-Ride Service Guidelines - English
• Dial-A-Ride Service Guidelines - Spanish

DAR Plus Ride Cards

DAR Plus is a separate program which takes registered Dial-A-Ride users to specific locations outside of the City only for medical and dental appointments or for visits to Rose Hills Memorial Park. A special DAR Plus Ride Card is required for these trips.

• Dial-A-Ride Plus Information Flier - (English and Spanish)
• Dial-A-Ride Plus Service Guidelines - (English)
• Dial-A-Ride Plus Service Guidelines - (Spanish)

City of La Habra Heights Dial-A-Ride

In addition, the City of Whittier contracts with the City of La Habra Heights to operate a Dial-A-Ride program for La Habra Heights residents. For more information on this service, contact La Habra Heights City Hall, 1245 N. Hacienda Road, telephone: 562-694-6302.

Useful Numbers

Dial A Ride Accommodations

The City of Whittier may allow the reasonable modification of our Dial-A-Ride transportation service to accommodate the special needs of persons with disabilities in order to allow them to fully utilize our Dial-A-Ride service.

Whenever possible a request for a reasonable modification or accommodation shall be filed in advance to Accessibility Coordinator by email at pks@cityofwhittier.org  by telephone at 562-567-9470, or by mail at Whittier Senior Center, 13225 Walnut St., Whittier, CA 90602.

Requests for reasonable modifications or accommodations will not be approved if the request would: fundamentally alter the nature of the service, program, or activity; create a direct threat to the health or safety of others; result in an undue financial and administrative burden; or the individual would still be able to fully use the services provided by the City of Whittier without the modification. Individuals with disabilities may file complaints regarding reasonable modification or accommodation with the Parks, Recreation and Community Services Department by telephone at 562-567-9400 or via email at pks@cityofwhittier.org.

• For contacts and information see Reasonable Modification
• For questions please see the DAR Modification Request
• To make a request, please use  FAQ

Metro 2021-2024 Coordinated Plan Community Outreach

The Los Angeles County Metropolitan Transportation Agency (Metro) has released the draft 2021-2024 Coordinated Plan (plan). The plan addresses the transportation service needs for seniors, persons with disabilities, as well as low-income individuals and veterans. The plan is available for public comment for 30 days (March 19 – April 19, 2021). A virtual meeting was held on April 7, 2021 at 10:30am.

Metro’s Coordinated Plan addresses the transportation service needs for seniors, persons with disabilities, low-income individuals and veterans. Comments can be submitted by email, voicemail or mail through April 19, 2021. Visit https://www.metro.net/projects/fta5310/coordinated-plan/ to view the plan.

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